--- title: Managed Services - Blue Layer description: Partner with Blue Layer for comprehensive managed IT services, enhancing productivity and security while allowing your team to focus on core business functions. Start a conversation today. image: https://bluelayer.com/hubfs/share-images/managed-services-share.png --- [Skip to main content](https://bluelayer.com/managed-services#main) [![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_white.png) ![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_color.png)](https://bluelayer.com/?hsLang=en) - [Home](https://bluelayer.com/?hsLang=en) - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Servers & Cloud Services](https://bluelayer.com/servers-cloud-hosting/?hsLang=en) - [Communications](https://bluelayer.com/communications/?hsLang=en) - [Networking & SD WAN](https://bluelayer.com/networking/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [Disaster Recovery](https://bluelayer.com/disaster-recovery/?hsLang=en) - [Physical Security](https://bluelayer.com/physical-security/?hsLang=en) - [Enterprise AI Advisement](https://bluelayer.com/enterprise-ai?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) [Client Portal](https://portal.bluelayer.com/) ![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_color.png) - [Home](https://bluelayer.com/?hsLang=en) - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Servers & Cloud Services](https://bluelayer.com/servers-cloud-hosting/?hsLang=en) - [Communications](https://bluelayer.com/communications/?hsLang=en) - [Networking & SD WAN](https://bluelayer.com/networking/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [Disaster Recovery](https://bluelayer.com/disaster-recovery/?hsLang=en) - [Physical Security](https://bluelayer.com/physical-security/?hsLang=en) - [Enterprise AI Advisement](https://bluelayer.com/enterprise-ai?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) [Client Portal](https://portal.bluelayer.com/) # MANAGED SERVICES FULLY MANAGED SUPPORT Partner with professionals at Blue Layer when looking for an experienced team to manage your technology needs and keep you secure. We provide full support services of help desk requests and engineering support of servers, cloud services, networking, cybersecurity, and communications. We also ensure you have the appropriate licensing for your office and email applications, meeting compliance and regulatory requirements. [Start a Conversation](https://bluelayer.com/contact/?hsLang=en) CO-MANAGED SUPPORT Do you have your own IT staff but find you need assistance in a few areas?  That’s where co-managed arrangements are the perfect solution.  It’s difficult and expensive to staff your business with all the technology expertise required to keep you efficient, connected, and secure.  Blue Layer supplements your IT team in a co-managed arrangement, providing support where you need, allowing your team to focus on their areas of specialty. [Start a Conversation](https://bluelayer.com/contact/?hsLang=en) Dawn Walker Director of Operations Since partnering with Blue Layer, our team has been able to focus on the business and increase productivity. This increased productivity has translated in increased profits. We are more than pleased with Blue Layer and their customer service. Brent Redford Partner "Partnering with Blue Layer for managed IT services has been a game changer for our firm. Our network is more efficient, reliable, and cost effective than ever before. In the past, our IT issues were typically resolved by replacing expensive equipment. Now our IT problems are rare and in most cases they can be fixed with a simple adjustment. More importantly, Blue Layer has helped keep our systems secure. They were talking about cyber security before we had any idea what that even meant, much less how prevalent cyber attacks would become." ![](https://bluelayer.com/hubfs/blue-layer-assets/shutterstock_739241959_800x700.jpg) FAQ ## THE BENEFIT OF MANAGED ACCOUNTS What are Managed Services? Managed services is a term used to describe all the technology support services offered through outsourcing to a trusted technology company, also known as a Managed Service Provider (MSP). Blue Layer’s managed services are offered as a fully managed offering, meaning we support all of the technology initiatives of an organization, or as a co-managed offering, where we support your in-house IT team in the areas you choose. How do I plan for my IT budget? Fully managed plans with Blue Layer do not have fluctuating costs based on the number of service calls or advisement. We work with you to set a standard monthly cost based on your specific IT environment. All other costs such as software licensing and hardware will grow or reduce, corresponding to the changing size of your organization. Do you charge more for after-hour services or emergencies? No. After-hour and emergency response is included in the managed plan support agreement. Do you provide CIO, CTO, and consulting services? Yes, our executive and engineering teams provide planning and consulting services to serve as your Chief Information Officer and Chief Technical Officer. ## LET'S GET STARTED We’re excited to talk to you about your IT needs and learn more about how we can help. Use the link below to start a conversation with one of our specialists. [CONTACT US](https://bluelayer.com/contact/?hsLang=en) [![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_white.png)](https://bluelayer.com/?hsLang=en) Not sure where to start? Let's just meet for coffee and chat! Coffee is on us and we'd love to learn about you. - - - - ## Company - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) ## Services - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) ## Contact Info Toll Free: [866.430.2647](tel:8664302647) Lubbock: [806.687.4765](tel:8066874765) South TX: [210.686.5877](tel:2106865877) North TX: [214.884.3555](tel:2148843555) **Corporate Office:** 6102 82nd St #13 Lubbock, TX 79424 **Operations Office:** 6119 79th St Lubbock, TX 79424 ## Support & Operations Hours Mon-Thu 8am-6pm Friday 8am-5pm Sat-Sun 9am-5pm Emergency Support Toll Free 24/7: [866.430.2647](tel:8664302647) © 2026 **Blue Layer.** All Rights Reserved. | Security License# B25182501 - [Terms](https://bluelayer.com/terms-and-conditions/?hsLang=en) - [Privacy](https://bluelayer.com/privacy-policy/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Accessibility](https://bluelayer.com/accessibility?hsLang=en) [Remote Support](https://remote.bluelayer.com/) [Verify Agent](https://bluelayer.com/managed-services#verify-agent) × ## Verify a Blue Layer agent Always **verify who you are speaking with.** Whether we initiate a call or visit your location, use this tool to confirm the person is a verified Blue Layer agent. Enter the 6-digit ID Token the agent gave you. Verify Invalid token ## Agent verified The ID Token is valid. You are speaking with a **Verified Blue Layer Agent.** Verify another agent Trust, but verify all contacts. Checking hours How can we help? [Remote Support (opens in a new tab)Let a tech connect to your computer](https://remote.bluelayer.com) [Client Portal (opens in a new tab)Open and track your tickets](https://portal.bluelayer.com/) [Verify an AgentConfirm who you're talking to](https://bluelayer.com/managed-services#verify-agent) [Call 806.687.4765Talk to the help desk now](tel:8066874765) [support@bluelayer.com](mailto:support@bluelayer.com) [All support options](https://bluelayer.com/support/?hsLang=en) Weekend hours: phones only A person is answering calls right now. Emailed tickets are not checked on weekends. [Call 806.687.4765Answered live until 5 PM CT](tel:8066874765) [Email a ticketWaits until Monday morning, when our help desk returns](mailto:support@bluelayer.com?subject=Support%20ticket) More options [Remote Support (opens in a new tab)Let a tech connect to your computer](https://remote.bluelayer.com) [Client Portal (opens in a new tab)Open and track your tickets](https://portal.bluelayer.com/) [Verify an AgentConfirm who you're talking to](https://bluelayer.com/managed-services#verify-agent) We're closed right now Our help desk reopens soon. Here is how to get the right help. Emergencies only A **business-impacting emergency with no workaround**: your business can't operate and there is no other way to keep working. [Call 806.687.4765 now](tel:8066874765) Not an emergency? You have two options: [Fastest way to reach a person Call when we reopenYou'll talk to our help desk right away](tel:8066874765) [Email a ticket nowHandled next business day](mailto:support@bluelayer.com?subject=Support%20ticket) Cookie preferences ```json { "@context" : "https://schema.org", "@id" : "", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "", "postalCode" : "", "streetAddress" : "" }, "description" : "", "logo" : "", "name" : "", "sameAs" : [ "", "", "" ], "url" : "" } ```