Lubbock, TX – September 2024 – Blue Layer is proud to announce the launch of an innovative staff verification system designed to enhance trust and security in all customer interactions. As one of the first Managed Service Providers (MSPs) to offer this cutting-edge solution, Blue Layer is setting a new standard in ensuring that our customers can confidently verify the identity of our technicians—whether on the phone or in person.
How It Works
At the core of this system is our secure ID Token technology. Each of our technicians is assigned a unique identity token that can be verified by our customers at any time. These tokens are refreshed every few minutes, ensuring that the identity provided is always authentic and up-to-date. This continuous refresh guarantees that the person you are speaking with is backed by Blue Layer and is fully authorized to assist you.
A New Level of Trust
By implementing this token-based verification, Blue Layer provides a seamless way for customers to verify the identity of our team. Whether interacting with a technician over the phone or meeting in person, you can trust with complete confidence that the individual is a verified representative of Blue Layer.
Leading the Industry in Security
As one of the first MSPs to deploy a staff verification system, we are taking proactive steps to build stronger relationships with our customers by ensuring trust at every point of contact. This initiative reflects our ongoing commitment to security and innovation in the IT industry.
Looking Ahead to 2025
As we move into 2025, Blue Layer is focused on strengthening security measures between our technicians and customers. Our goal is simple: to make sure every interaction you have with us is secure, verified, and trusted.
For more information about our verification system or how it works, please contact us at [email protected] or call 806.687.4765.