Remote Support
Verify Agent
Close

Agent Verification

Always verify who you are speaking with. Whether we initiate a call or visit your location, use this tool to ensure the person you're interacting with is a verified Blue Layer agent.

Trust, but verify all contacts.



Full Service Support

With Our 24/7 Help Desk

Support Hero
Play Video

The Support You Need, When You Need It.

As a Blue Layer client, you have access to our support team seven days a week. Support requests can be submitted through phone, email, support tray utility, or remote session.

Customer Satisfaction at a Glance

Hours of Operation

Monday - Thursday: 8:00 a.m. to 6:00 p.m.

Friday: 8:00 a.m. to 5:00 p.m.

Saturday & Sunday: 9:00 a.m. to 5:00 p.m.

On Saturday and Sundays, you must call our support team in order to open a remote support session.

Our business offices are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day and New Years Day. We will have limited support hours on those days.

Contact Support:

Phone: 806-687-4765
Email: [email protected]

Our Support Team is dedicated to giving you the world class support you and your team deserve. We believe that our primary job at Blue Layer is Customer Support - and not just any customer support, Fanatical Support.

Reach out to our team to begin your service and support experience today.

IT Troubleshooting: More Convenient Than Ever

Get the help you need with the Blue Layer Support Tray Utility

be the first to know about new products & services

sign-up for the blue layer newsletter.

Spam Filtering Login