Unified Communications
Empower your business to communicate, collaborate, and connect via voice, team messaging and collaboration, audio and video conferencing, and fax from any location and on any device. Our solutions provide a complete business communications and collaboration solution that is flexible and completely scalable, so it can grow and adapt to meet your company’s ever-evolving needs. Visit our office or schedule a video conference for a demonstration of the features offered through a unified communications platform.
Benefits of UNIFIED COMMUNICATIONS:
Powerful Scalability and Flexibility
Deliver a highly scalable cloud-based phone system that provides significant flexibility in managing your rapidly growing business operations. Our agile platform-based solution facilitates timely and rapid network and device configuration, automatic product upgrades and innovations, and flexible monitoring and management tools, helping ensure that your organization scales according to the latest industry trends.
World-Class Security and Chat
Robust security measures are implemented at every level of architecture and processes with a full-time security and fraud-prevention department working to ensure the physical and environmental security of your service 24/7. For organizations with greater security needs such as HIPAA compliance, additional communication conduit settings are employed to protect you and your communications. Enjoy peace of mind knowing that our distributed network is fully redundant in every location we serve, providing a truly global infrastructure that consistently delivers the service continuity and quality you deserve.
Team Collaboration
Use online meetings to conduct high-definition video conferences utilizing advanced collaboration features, including screen sharing, web sharing, file annotation, and more. Chat software provides a unified team workspace that allows your employees to share conversations, files, tasks, and calendars. Bring internal and external teams together with real-time chat, voice, and video conferencing and keep projects on track by setting action items and timelines.
Simplified Administration
As your business scales and grows, your growing networked locations create more complex operations with unique management challenges. Multi-site support feature gives you the flexibility to manage and support your branch offices based on their unique operational needs. Use our centralized web-based dashboard to easily manage all your users and locations—anytime, anywhere, on any device.
Comprehensive Integrations
Built as an open platform from the ground up, we integrate your business communications capabilities with the applications and cloud services your organization uses every day. We deliver custom-built integrations into Salesforce®, G Suite, Microsoft® Office products, and many other leading sales, marketing, and CRM applications. Seamlessly use leading market apps out of the box, while industry-standard APIs enable developers to leverage our open platform architecture to innovate in novel ways, adding value to existing products. We also incorporate your existing processes, which may utilize products such as Box, Dropbox, and OneDrive, into your business solutions.
Real-Time Analytics
Review analytics with the industry’s most sophisticated reporting capabilities so you can proactively monitor, analyze, and resolve issues before they can negatively affect your operations. Our powerful real-time reporting dashboards represent customizable views of your account’s call performance and service quality data, providing end-to-end visibility into your business and network conditions.