“Social engineering” is a term that you’ve probably heard at one time or another, but what does it mean? More importantly, how can you be sure that what you’re spotting is social engineering, and how can you make sure your business doesn’t become its next victim?

Let’s break it down.

What are social engineering attacks?

Simply put, social engineering attacks are a process by which cybercriminals (or “social engineers”) obtain control over some element of a computer system by manipulating, influencing, or deceiving its users.

How are they different?

Social engineering attacks target the individual user directly by taking advantage of a person’s inherently-human vulnerabilities. A person’s fear, trust, sympathy, greed, or indifference surrounding a subject all serve as perfect targets for a social engineer, especially when the subject in question is a particularly sensitive or timely one.

Some examples of a sensitive or timely subject that may be grounds for an attack include security compromise, fraud, COVID-19, or COVID-19 vaccine availability, just to name a few.

How can you spot them?

Here are some common examples of social engineering attacks.

• Phishing
• Spear Phishing
• CEO Fraud
• Ransomware
• Extortion
• Automation

Again, social engineering is designed to take advantage of what makes us human. The biggest red flags are elements of a potential attack that are clearly written or designed to fool someone or provoke an emotion. Here are some examples.

• Sender: Is an email or message you received from a suspicious sender? This could either be someone you’ve never met or a name intentionally made to look very close to someone you do.
• Subject: The subject line of a social engineering attack can also be an easy tell. Does the subject have anything to do with the contents of the message? If not, beware. Is the subject written in a language that provokes emotion? If so, proceed with caution.
• Hyperlinks: Malicious links are the most dangerous element of an attack. On the other end of an otherwise innocent-looking link might be malware. Hovering over the links in a message to see where they lead is usually a dead giveaway of whether or not it’s a fraud.
• Content: Is the main content of the message written in a very emotional way? Does it contain trigger words or include a call to action that invokes anxiety? Always beware of emotionally-charged and/or timely messages.

These are some of the most common ways to determine whether or not a message is legitimate. However, as social engineers become more and more clever, distinguishing malice from legitimate sources has become increasingly tricky, fooling even the most cautious users. So, if you’re supposed to be on the lookout for social engineering attacks but they’re continually changing shape, how can your business possibly stand a chance?

How can your business stand a chance against them?

Social engineering is not something to be taken lightly, and safeguarding against it must be a constant team effort. So, if you want to equip yourself with the knowledge that enables you to identify even the most clever attack attempts and place barriers between you and those that might signal those attacks, you need a partner like Blue Layer.

Blue Layer is a team of professionals that is familiar with every angle of strong cybersecurity, meaning we know what it takes to handle something like social engineering.

Click here to learn more about our cybersecurity services, cybersecurity awareness training, and how we can turn your users into human firewalls!

Here are some of the easiest ways to set your employees’ email security settings up for success in the upcoming new year and beyond.

Strong Passwords

First things first: strong, unique passwords are a must. The idea of a password may seem trivial, but in fact, prioritizing ease over function when it comes to them can be costly. Include a combination of numbers, symbols, capital letters and lowercase letters, and avoid including anything that is very closely related to you, including names of family members, friends, pets, etc. Once you have strong passwords, LastPass is the best option for protecting them. 

Two-Factor Authentication

Think of two-factor authentication as an added layer of protection that’s even more personal and more difficult to work around. The first factor is the strong password that only you keep. The second is a unique one-time code that can be sent to your mobile phone or email or one that is generated only on your phone.

Email Whitelists and Blacklists

Whitelists and blacklists give you the power to decide who’s in and who’s out when it comes to those allowed access to your inbox through email. These lists can be set based on domain, email address, or an IP address or IP range.

Data Backups

Losing email data to cybercriminals costs time and money, neither of which your business can afford to lose. Always opt for third-party backup, even when it comes to cloud collaboration platforms like Office 365.

Virus, Ransomware, and Phishing Scanning

An Intrusion Prevention and Intrusion Detection System (IPS/IDS) is a network security tool that detects threats and prevents them from penetrating your email network. An IPS/IDS continually monitors your network traffic and incorporates rulesets that are refreshed daily to ensure protection from the latest, ever-evolving vulnerabilities, including exploits, viruses, rootkits, and more. IPS/IDS updates are issued to customers via the cloud, eliminating the need for manual staging or patching.

Email Security Settings, Cybersecurity, and Cybersecurity Awareness Training with Trained Professionals

Blue Layer provides a comprehensive suite of cybersecurity services for our clients that are designed to assess the state of their security, identify weaknesses and vulnerabilities within their systems, and implement the best possible solutions to curb those potential threats to their network.

One element of these services includes cybersecurity awareness training, which effectively works to turn employees into impenetrable human firewalls. So if you are unsure about the current state of your business’s email security settings or your team’s ability to mitigate potential threats, contact Blue Layer today. We can help your organization cultivate the type of cybersecurity-first culture that you will experience the benefit of in 2021.

Click here, and let’s get started together.