Why a managed services provider? Blue Layer CSO Chris Powell said it best: “A quality MSP can provide significant enhancements to business efficiencies and security at a nominal cost.” We couldn’t have said it better ourselves!
With a full suite of proven services (and vast industry experience to back them) under our belt, that type of quality is precisely what Blue Layer aims to provide for you, whether your IT team needs a little supplemental help or all hands on deck.
However, you might still be wondering just what type of “efficiencies” Chris is referring to. While our “Right-Sized IT” approach might mean different things for different clients striving for different technology goals, there are a few things you can always count on when enlisting the help of a managed services provider like Blue Layer.
1. First, you’ll experience less downtime.
A 24-hour help desk, fast-response network operations center, and rock-solid disaster recovery plans are central to great managed services.
Get the help you need when you need it. Enjoy remote and on-site maintenance, repair, remote protection, and system monitoring services. Get ahead of business-critical data loss with disaster recovery plans that are designed to make it feel like your business never skips a beat, even in the face of cybersecurity threats.
Downtime is the death of efficiency. Don’t give it a chance.
2. Your team will communicate and collaborate better.
Like in any great relationship, communication is key. A strong partnership with a managed services provider like Blue Layer is no different. Unified communications and cloud solutions are two cornerstones of a business breaking down efficiency barriers. What can you do when you’re communicating and collaborating better with a managed services provider on your IT team?
Enhance efficiency and empower your team. It’s time to take the next step with your technology.
3. Most importantly, you will be set up for future success.
When you enlist the help of a managed services provider like Blue Layer, you won’t get solutions in return that are focused solely on today’s problems. You have every intention of growing your business far into the future, so why shouldn’t the technology you use enable that growth?
Blue Layer’s managed services act as a virtual CIO—offering technology consulting and proactive project planning that helps you future-proof your business so that you are always operating with the future and growth in mind. We identify upcoming needs, find solutions for current and future initiatives, and help guide the technology vision for your organization. No misdirection, no downtime, no IT solutions that you don’t need—only right-sized managed services.
If you’re new to (or still only vaguely familiar with) the Managed Service Provider (MSPs) world, it can be difficult to determine whether or not the information you’ve found online is the most accurate, up-to-date, or reliable. What do all the terms mean? How do you know that what you’re looking for is actually what you need? And if it’s ever-changing, how can your business hope to keep up? Some questions are easy to answer with just a peek behind the curtain, and that’s exactly what Blue Layer is here to do for you.
Who better to learn from than those who are on the front lines? In this Blue Layer employee spotlight, we’re speaking with Chris Powell, MSP veteran and Blue Layer CSO, about how he defines MSPs, why they’re vital to a business, and what he thinks business owners should know about them in 2022 and beyond.
BL: How would you describe an MSP to someone who has never heard that phrase? Why would you say that they are important assets to have?
CP: A MSP is a technology support company. MSPs provide a multitude of services including server and networking support, desktop and software support, telephone and communication platforms, mobility and remote connectivity, backup and disaster recovery services, cybersecurity defenses (software, hardware, testing, and training), email and web services support, and more.
A quality MSP has a full staff of various IT specialists and engineers to provide the full scope of IT support for an organization. MSPs are able to bring more services at a higher quality and at a cheaper price than most organizations can afford to hire directly.
BL: What would you say are the most commonly sought-after MSP services?
CP: Employee desktop support and troubleshooting, cybersecurity services, and remote and cloud capabilities.
BL: What does the typical day-to-day look like for a managed service provider?
CP: A high volume of quick response to immediate needs of clients (this is handled by our team of support technicians) as well as large-scope projects for networking, application, and infrastructure enhancements (this is handled by our engineering teams).
BL: What were your biggest takeaways regarding MSPs in 2021? What implications do you think those have on the future of MSPs throughout the rest of 2022 and beyond?
CP: MSPs needed to have the ability to respond quickly with proven solutions to assist businesses migrating from their brick-and-mortar establishments to conducting large portions of their work remotely.
Additionally, the continued increase of cyber attacks revealed the continued need to protect and educate business owners and employees on security and safety, and how they are a critical component of organizations’ security. MSPs are needed even more in 2022 as the demand for additional functionality increases, yet must be implemented with security as a foundation.
BL: What do you hope to accomplish in the rest of 2022? Are there any MSP awards or recognitions you hope to obtain for Blue Layer this year?
CP: For 2022, I would like to promote more of our Azure services to assist companies with efficiencies and security of their remote working needs and reduce the reliance of on-premise servers. Security and business efficiencies are my primary focus.
In regards to awards and recognitions, Blue Layer achieved Cloud Verify certification in 2021 and is completing its second year of certification. Less than 2% of MSPs achieve this level recognition and we are proud to maintain this level of excellence. Cloud Verify is an internationally recognized standard of processes, protocols, and security that is independently verified (much like an ISO or SOC certification) and is specific to the IT industry.
BL: Are there any tips that you’d like to offer as we head further into 2022? Any trends to be on the lookout for? Any exciting industry developments that might pertain to Blue Layer’s audience?
CP: It sounds simple, but everyone should have a password manager. Every website visited, both personal and professional, should have its own unique password. A quality password manager is the only way to achieve this. Think of it like your address book on your phone. Everyone has a unique phone number, yet you can access everyone you need without frustration. A good password manager works the same. It should be independent of your browser type or phone platform so you can move and change equipment and software without the worry of losing your information. This isn’t new, but it’s severely underutilized. Non-unique passwords are a critical vulnerability to both individuals and businesses.
Additionally, if you are not prepared and able to work remotely (including the ability to conduct business calls when away from the office), access corporate resources (such as files, servers, finance), or [access] CRM systems, it is important to begin implementing these capabilities to best prepare for personal, regional, or global issues that demand remote connectivity and capabilities.
BL: Any final thoughts?
CP: If your organization does not have an MSP supporting it or its internal IT department, a quality MSP can provide significant enhancements to business efficiencies and security at a nominal cost. An MSP does not have to replace an organization’s IT staff but can be supplemental to their team. With the additional engineering specialties of a MSP, every business would benefit from our additional resources.
Click here to get in touch with our team about making Blue Layer your Managed Service Provider.
We’ve talked at length about why your business needs a go-to partner for all things technology like an MSP, but what on earth do you do when it comes time to pick one? Your Google search and industry resource recommendations have both yielded tons of managed service providers that seem great, but with so many to choose from, how do you pick one that checks all the boxes?
With experienced leadership, industry recognition, and proven products and services on our side, Blue Layer makes the decision-making process a whole lot easier. Here’s why—out of all the managed service providers available to you—Blue Layer is the right MSP for your business.
1. Our Team is Experienced
Blue Layer was created after years of experience in the computer and networking industry. In those years, we learned how to best meet the unique needs of a variety of businesses across different industries. Over the years, we’ve remained competitive by making it a priority to propel both ourselves and our clients forward with innovations in technology.
For nearly 20 years, our mission has been simple: to provide “Right-Sized IT” services to businesses and companies across West Texas. Blue Layer was built on a foundation of superior customer service and fair pricing to provide customers with knowledgeable, experienced IT support. Our services continue to evolve as we strive to provide comprehensive technology solutions designed to fit any need.
2. Our Technology Solutions Follow a Tailored Approach
How do we meet the unique needs of a variety of businesses across different industries? By taking the time to understand each client so that we provide their business with a unique and strategic experience. We deliver custom solutions to companies in industries including banking, finance, legal, education, retail and hospitality, medical, oil and gas, and more.
Our solutions will never include “off-the-shelf” services that waste time or money. We use the term “Right-Sized IT” to explain the solutions we use to manage your technology and solve any IT problem confidently. From routine system maintenance and data backups to 24/7 disaster recovery and cybersecurity, Blue Layer has the experience and resources to protect your business and enable it to thrive.
3. We Are Industry-Recognized
Through this practice, we’ve received numerous awards, recognition, and loyal partnerships with our customers. Here is a short summary of those awards and the recognition we’ve received.
And that’s not even all of them. Whatever the needs your business has, we’re confident that Blue Layer has a solution for you and the experience and recognition to back them. From managed services to 24/7 disaster recovery, we can handle the challenges that your business is facing.
Technology hasn’t just changed the way we do things in business. Technology has changed the way we think about business and how we make important decisions regarding business direction that will affect how it operates well into the future.
There’s no better indicator of this influence than looking at the role that enterprise mobility & IoT (internet of things) plays in organizations all over the world today, especially after 2020 and 2021. The circumstances of the last two years have taken reliance on mobile and remote tech solutions to a whole new level and have convinced leaders to not only consider adopting new mobile and IoT solutions but to also think about what it might take to make a total shift toward those solutions as a primary way of doing business.
So, why does your business need enterprise mobility & IoT support in 2022?
For one, it mobilizes your team.
Securely, at that. The idea of working from anywhere isn’t just a minor topic of discussion at the quarterly meeting anymore. Now, it’s something that even the big guys are considering for everyday day-to-day.
When enterprise mobility solutions and IoT support solutions (like industrial internet) combine forces, they give your team the flexibility and room to do their best work how they do it best. Not only can they mobilize, but they can feel motivated and inspired, too, opening the door wide open for new ways of collaborating, innovating, and attracting talent from around the globe.
You’re going to see a big increase in productivity. And we mean BIG.
Tech innovation is about removing limits, and nothing smashes barriers like the technology empowered by the IoT. In a seamlessly connected, IoT support-enabled world, teams can reduce the lag traditionally experienced with business communication and increase overall operational efficiency. With enterprise mobility & IoT support at the helm, you can take a historically in-house team and make them mobile work magicians. Then, when you give those magicians technology that empowers them, what you’re left with is easier collaboration, better processes, and ultimately, better products and results.
It’s a lot cheaper. We like it cheaper.
Untimely downtime for repairs? Time lost to troubleshooting? Incapable cybersecurity? What if we told you that you could sidestep it all?
IoT technology is smart. It enables you to do more, and to do more better. Predictive maintenance, automated safety compliance, and efficient cybersecurity monitoring are just a few ways that IoT technology enables your business to do more without having to spend valuable resources to do so. Instead of using valuable time and money to solve issues, let the IoT give you a heads up before they even have a chance to be an issue.
Finally, it’s safer!
We don’t need a lengthy, detailed report to tell us that people are finding new ways to connect every single day. But, as any regular Blue Layer blog reader knows, scammers are also aware of that trend and are standing on guard to take advantage of it.
So, instead of venturing into the world of enterprise mobility & IoT by yourself, lean on the pros that know what it takes to leverage them in a way that gets you more out of them—safely. Blue Layer ensures that you get what you’re looking for out of enterprise mobility & IoT support, but in a way that best benefits and protects your entire team.
Growth is our dominant theme in 2022—growth for ourselves, our vision, our ability to serve you, and your growth. If your business is rethinking the way it conducts business for the long haul, then you’re certainly not alone. It’s something that we’ve all been forced to consider over the last two years, especially as technology has taken a seat at the table that seems to inch closer and closer to the head with each passing year.Growth is nothing if not supported. Click here to contact Blue Layer for help making sure that you leverage enterprise mobility & IoT correctly and safely.
Are you new to the concept of managed IT services? Have you started looking for an MSP or MSSP but are unsure whether or not they offer the DRaaS, UCaaS, or IoT solutions you need?
If that sentence felt like a whirlwind to you, rest assured that you are not alone. Many business owners like yourself have found themselves on the front half of an uncertain journey like this one with no discernible map in sight.
Instead of going it alone, allow us to help you build a key that anyone in your organization can pick up, easily understand, and use to navigate their way through the managed IT services landscape. Save these terms, share them with your team, and keep them in your proverbial back pocket.
10 Managed IT Terms You Should Keep on Deck
Managed Services Provider (MSP) — An information technology company that provides comprehensive plans that offer consistent, reliable coverage for those aspects of technology that are most critical to your business’s success. These include, but are not limited to, emergency support, technology consulting, network monitoring, and more.
Managed Security Service Provider (MSSP) — An organization that provides protection services for all of your virtual and physical assets and infrastructure. Services can include adaptive security hardware installation, risk assessment, cybersecurity awareness training, and more.
Disaster Recovery as a Service (DRaaS) — The process of protecting your data from unexpected loss with regularly scheduled backups, remote storage, and zero-downtime recovery plans.
Unified Communications as a Service (UCaaS) — An umbrella term referring to services designed to enhance your business processes and communications. An example of UCaaS would be the integration of phone, video, meetings, and messaging into one reliable, easy-to-use solution.
Cybersecurity Awareness Training — Comprehensive, up-to-date, hands-on training and resources that help you and your team identify dangerous web content, emails, and security risks. Cybersecurity awareness training keeps you informed of the latest cybersecurity threats so that you can protect your business and enable your employees to become human firewalls.
Software-Defined Wide Area Network (SD-WAN) — A new approach to network connectivity that lowers operational costs and improves resource usage for multi-site organizations.
Internet of Things (IoT) — A term that describes the network of interconnected, chip-enabled devices capable of connecting to one another to exchange information, reduce operational costs, and increase efficiency.
Remote Monitoring and Management (RMM) — A type of software that enables MSPs and MSSPs to manage customer infrastructure without working on-site.
Regulatory Compliance — If your business is required to comply with certain government rules and regulations, regulatory compliance is the process by which an MSP like Blue Layer ensures that all angles are covered and that your business operates in a way that falls within the established lanes.
Blue Layer — An MSP Cyber Verify program-certified and industry-recognized leader in “right-sized” managed IT services that specializes in managed services, cybersecurity, disaster recovery, and other mission-critical aspects of the managed IT landscape.
That’s far from everything, but these terms are a great place to start. Now that you feel more confident heading into the cyber-unknown, get in touch with Blue Layer today for help integrating what you think is best for your business and its managed IT needs.
2021 was yet another busy year for the cybersecurity industry and the world in general. The pandemic has continued to run rampant on organizations across the globe with the emergence of the omicron variant; phishing has risen quarter over quarter, targeting most organizations in some capacity; and cybercriminals are becoming increasingly sophisticated and vigilant with each passing trend.
Looking back and learning from the past is the best way to determine what we can expect for cybersecurity in the future. Here are some of the most important takeaways from this past year to make you aware of what you can expect for your cybersecurity in 2022. We’ve also included some helpful tips for the best way to move forward in the new year with confidence.
1. Phishing is on the rise.
And it’s not a trend that’s expected to subside any time soon. In July of 2021 alone, the Anti-Phishing Work Group reported that over 260,000 unique phishing attacks were attempted. In that same report, it was found that the number of brands attacked peaked at 715 in September. We must continue adapting since scammers will continue finding ways around the defenses we build. It’s important to remember that phishing and other types of similar attacks require an ongoing fight.
2. Over 90% of attacks involve some form of social engineering.
The most popular way that scammers obtain the information they’re looking for is by taking advantage of emotions that make us human, with sympathy and fear being two of the most commonly seen.
With most cyberattacks featuring some form of social engineering, the messages they include are getting increasingly convincing, both in their wording and in their presentation. Always be on your guard and always be wary of suspicious-looking and/or suspicious-sounding emails.
3. Scammers are still taking advantage of the pandemic.
As new COVID-19 variants continue to emerge, it’s safe to assume that scammers are still working on ways to manipulate the fears surrounding them. Phishing emails preying on vaccine hysteria, WFH teams, and the large sums of money moved around during mergers and acquisitions are just a few examples we’ve discussed of how scammers are getting what they want out of the pandemic.
4. Cybercrimes are becoming more and more sophisticated and in tune with current popular topics.
This is a trend that has persisted year after year. 2021 was no different, and neither should 2022. Adapting to hot trends and becoming more technologically proficient are just two examples of how the people behind these malicious attacks are working hard to stay ahead of the curve.
Tips For Handling Cybersecurity in 2022 With Confidence
1. Deploy stronger cybersecurity technology.
Are your software and hardware defenses up to date and equipped with what’s needed to defend your information? Consider adding Extended Detection and Response capabilities to better protect your business.
2. Brush up on your training.
By the time you read this, it’s likely that things have changed once again, even if only marginally. Onboarding training modules aren’t enough—real deal cybersecurity in 2022 requires regular, industry-leading training from an MSP that knows the risks.
3. Stay in the know.
The internet is a fantastic place for all things cybersecurity, including tips, trends, industry news, and more. Blue Layer and KnowBe4 are great places to start if you haven’t subscribed yet.
4. Work with an award-winning managed services provider.
Saying that we deploy right-sized solutions doesn’t imply a one-size-fits-all blanket service. Instead of pulling a cybersecurity solution off of a shelf, we consider your unique technology challenges, dig deep into their source, and take the time necessary to identify which of our service lines best addresses them.Tackling cybersecurity in 2022 is going to take an approach that can keep up with how often it changes and solutions that are scalable. Click here for help protecting your business against cybercrime this upcoming new year and beyond.
“Most businesses love to see charts moving up and to the right when the topic is number of customers, revenue, or profit. But when it comes to phishing attacks, seeing a hockey stick on a chart is VERY bad news,” said KnowBe4 in their most recent report on phishing in Q3 of 2021.
According to the data that they’ve found, the frequency and success of phishing attacks have risen in “nearly every way possible,” signaling a persistent trend to which both 2020 and 2021 were no stranger. So, as we move closer to the new year, we can’t help but ask the question, “Why should 2022 be any different?”
That worry is exactly what we’re addressing today. How? By recapping the best ways that Blue Layer can help your business and your employees prepare for the worst while hoping for the best in the face of phishing and other threats in 2022.
Cybersecurity
The most efficient way to handle threats to your cybersecurity? Prevent them from ever occurring in the first place. Blue Layer specializes in providing our clients with a curated suite of software and monitoring tools that protect your system from ransomware, malware, spyware, and different forms of phishing. These tools include
Cybersecurity Awareness Training
Above industry-standard education is far more than your run-of-the-mill training modules. Cybersecurity awareness training from Blue Layer is there to stand up against cybercrime actors when the technology meant to thwart them simply isn’t enough.
You hired your team in the first place for their intuition and knack for giving your business their very best. So, when it comes to equipping them to fortify your most sensitive information, why give them anything less than the very best weapons? We keep people trained on the latest cybersecurity threats and how to use that knowledge to protect your business and enable your employees to become living, breathing cybersecurity virtuosos.
Assuming that your business is protected without including awareness training in its formula is like saying a puzzle is complete when half of the pieces are still in the box. Blue Layer completes your cybersecurity puzzle with affordable, customizable solutions that fit perfectly.
Disaster Recovery
Remember to hope for the best, but always prepare for the worst when it comes to cybersecurity. It’s not impossible for scammers to make their way past defenses, even with industry-leading technology and training on your side. But with a proper plan for bouncing back in place, panic isn’t necessary if things go south on you.
Disaster recovery plans save headaches, time, money, effort, worry, stress, loss, and anything else that you could imagine accompanying the hassle of getting back up and running following a compromise.
Regulatory Compliance
Now that you feel confident taking on cybercriminals in 2022, are you ready to answer to the laws and regulations that apply to your business? Cybersecurity isn’t the only thing that Blue Layer specializes in. We can also make sure that your compliance ducks are in a row, which we’re sure you’re aware can be easier said than done.
We too must adhere to numerous compliance requirements. And since we support businesses that maintain protected health information, we also must maintain HIPAA compliance, among others. We have taken this firsthand experience and expanded our technology service offering to include HIPAA and PCI DSS compliance for our clients.
No More Surprises in 2022
Unwelcome ones, anyway. Over the last two years, we’ve all learned that life is unpredictable, if nothing else. And if that unpredictable difficulty has taught us anything else, it’s that doing whatever’s in your power to plan ahead can save you an unlimited amount of stress in the future.
At Blue Layer, we want you to feel as supported and prepared as possible to charge headfirst into the new year with confidence and assurance that you have the industry’s best partner at your side.
Click here for help protecting your business against threats new and old in 2022.
Big business. Small business. New business. Old business. Today’s business landscape is as diverse as it’s ever been. So you can be sure that the enterprise technology solutions required to meet all of their needs are diverse, too. And while our services may vary greatly, they all share one common goal: to ensure that businesses like yours operate efficiently and securely with right-sized IT products and services.
Enterprise mobility & internet of things (IoT) solutions are no different. The newest addition to our service line, enterprise mobility & IoT, meets the growing demand for reliable mobile communications with solutions that can meet the challenges involved with deployment, management, security, scalability, and adaptability on an enterprise level.
They’re 100% scalable for a growing organization.
They’re 100% logistically sound and headache-free.
They’re 100% free of connectivity and security issues that plague so many teams with downtime and lost revenue.
When you partner with Blue Layer to transform the way that your business communicates with the rest of the world, you get a full suite of world-class services that include:
Grow, expand, and communicate with the rest of the world with technology and products that seamlessly communicate with each other and support your goals, not impede them.
This year’s theme for Cybersecurity Awareness Month focuses on how to #BeCyberSmart. It’s a month that’s all about promoting a safer and more vigorous cybersecurity culture through awareness, education, and most importantly, best practices that you can put into place today. More simply put, it’s all about practicing safety. And you know that’s what we’re all about, too. Because while technology is a sophisticated defense mechanism, it alone is not sufficient.
Do we expect everyone to become an expert overnight? Of course not.
But do we think that everyone has their own part to do day-in and day-out? Absolutely.
Define and communicate #BeCyberSmart best practices.
Having clearly written, easy-to-understand guidelines for using technology safely isn’t negotiable—it’s paramount.
Establish a culture of careful cyber behavior.
Once you have best practices in place, consider them an extension of the very pillars that define your organization, its brand, and the people that make it what it is. When caution becomes as integrated into your company culture as your values, cybersecurity awareness will become as second nature as checking your email.
Practice what you preach and lead by example.
Cybercriminals can target any employee at any level of a business, from entry-level to c-suite executive. That means that your cybersecurity protocols aren’t just for your employees—they’re for you, too! No one (no matter how sophisticated your technology might be) is invulnerable. And remember: cybersecurity awareness is an ongoing effort, not a one-time exercise.
Don’t have best practices in place? Now’s the time to #BeCyberSmart.
What better time to invest in your employees’ safety than Cybersecurity Awareness Month? Cybersecurity Awareness Training encompasses all that this month-long celebration is about: cybersecurity know-how, conscious awareness of and attention to mission-critical details, familiarity with current trends and threats, and of course, the most practical ways to implement all of it.
So, how do you enable your employees to #BeCyberSmart? It takes more than technology. It takes education of the highest degree, constant vigilance, and industry-recognized support and experience.
It’s October, which means that (in addition to that cooler fall breeze) it’s Cybersecurity Awareness Month.
Cybersecurity Awareness Month was created in October 2004 by the National Cyber Security Alliance and the U.S. Department of Homeland Security as a “collaborative effort between government and industry to ensure every American has the resources they need to stay safer and more secure online.” [National Security Alliance]
In its 17 years as an annual celebration for all things cybersecurity, this initiative has done just as cybersecurity awareness itself has: evolved. What started as a friendly “update your antivirus software” reminder has grown into a month-long call-to-action for every business to re-evaluate its cybersecurity protocols.
Cybersecurity awareness is our bread and butter. And with a 2021 theme like “#BeCyberSmart,” you can count on us to help you stay on top of the latest tips and trends:
The cold hard truth? Anyone can be phished. And unfortunately for those of us on the front lines of cybersecurity, it’s more likely that more people will be targeted in the coming years than not. However, what you do in advance can determine whether or not you make it out of the crosshairs with your defenses intact.
The best possible thing to do right out of the gate is to train ALL team members to lead by example. How? By practicing organization security every time they interact with technology, which they can only accomplish with Cybersecurity Awareness Training from Blue Layer. And, what better time to get started than during Cybersecurity Awareness Month? It’s what this time of year is all about, and we’re proud to be one of the industry’s leading examples of training done right.
Did you know that the average organization devotes over 20% of its IT budget solely to cybersecurity? That’s following a significant uptick in sophisticated and costly cyberattacks over the course of what has been a very busy year for cybercriminals, making a solid cybersecurity strategy just as (if not more) necessary than it was even a week or a month ago.
Of the organizations reported to have been affected in that data, 44% of them stated that they would be allocating a good portion of that IT budget to one area of cybersecurity that’s as imperative as the rest: cybersecurity awareness training. Here’s why.
Human error is usually one of the biggest gaps in cybersecurity best practices.
We’re all human, and we all make mistakes, so it’s unfair to expect every single user to flawlessly tip-toe their way through something as complex and as sophisticated as the cybercrime landscape. Cybersecurity awareness training is designed to educate you and your employees about dangerous web content, emails, and security risks and how to dodge making easy-to-avoid mistakes that could compromise your business’s safety.
Cyberattacks can cost you—big time.
Most cyberattacks aim to steal personal information and/or private company data, which are very high prices to pay for gaps in your cybersecurity infrastructure. However, in the case of modern ransomware, the cost of compromise is very, very literal. Investing in proven training now can save your company from having to spend big and lose efficiency to downtime later on.
Cybercrime is constantly evolving. So should you.
Unfortunately, what works today might not have worked yesterday and might not work tomorrow. The nature of cybercrime is an ever-changing one, and the best cybersecurity awareness training is one that accounts for that. Blue Layer training utilizes real examples and real scenarios to help your employees recognize and avoid malicious content, thus becoming an impenetrable human firewall.
If this year has taught us anything, it’s that everything can change on a dime. Technology and cybersecurity are no exception. Technology is constantly evolving in one way or another. In a world where “adapt and survive” is becoming more of a norm, your business must have the wherewithal to keep up.
So, if you’re asking yourself, “How can I make sure that my business doesn’t fall to the wayside of a trend that is expected to continue well into 2021?” then you’ve come to the right place. Here are some ways that your business can prepare for the future of technology in the coming new year.
Cybersecurity Awareness Training
Inevitably, with a new year, come new phishing and ransomware trends that businesses will need to avoid. If you’ve ever wondered how to give your employees the tools they need to expertly identify and prevent these types of threats, cybersecurity awareness training is the answer. It’s the single best way to keep your entire team educated and alert with the knowledge they need about the current and emerging cybersecurity landscape.
Train your team, listen to your team, and work together with them to make cybersecurity awareness a natural part of your culture. Setting up a cybersecurity awareness training with Blue Layer is a great place to start.
Ensure Strong Cybersecurity Initiatives
Your people are protected, but what about your hardware? Strong lines of defense against powerful, ill-intentioned forces require proper security measures that defend your data from the likes of malware, spyware, ransomware, phishing, and more. The threat landscape is evolving. Does your business have tools in place that are ready to defend it? If not, Managed Services from Blue Layer can help.
Protect Your Remote Employees
If current trends persist, one thing we expect to see in 2021 is a continued reliance on remote work. COVID-19 has made it open season for cybercriminals, so keeping your employees as protected as they are when they’re in the office is an important prep step. And, be sure you’re using a reliable and secure virtual meeting and Unified Communications software, like RingCentral. Empower your staff to conduct business calls and meet when they are away from the office in the same manner as when they are at their desk.
Have a Plan for Disaster Mitigation
At Blue Layer, we never like to imply that disaster will strike, but we always advocate for being prepared for the worst. If you don’t have a disaster recovery plan yet, you need one to protect your business. What better time to revisit your data loss disaster recovery plans than the beginning of a new year?
Make IT Partners That Can Help You Navigate the Future of Technology
Never before has there been a more experienced and trustworthy team that you can call your IT partners until now. Blue Layer combines a deep understanding of innovative IT solutions, up-to-date familiarity with the future of technology, and recognition of current trends to craft a personalized suite of IT solutions that fit your business’s one-of-a-kind situation and needs.
Do you have questions or concerns about the future and your business’s ability to keep up? Want to make sure that your entire team has what it takes to stay safe from maliciousness in 2021 while collaborating like never before? Click here, and let’s get started.
Disaster Recovery Plans and Why Your Business Needs One
It’s fair to say that no business ever wants a disaster to occur or their information to be compromised. However, the last thing you should do is act as if you are completely immune to the possibility.
Accidents are not certain, but should your business find itself in the middle of one, it’s imperative that you have a plan to get yourself out. Why? Disasters (whether they’re natural or man-made) can strike at any time, and when it comes to the safety of your information, a proactive mindset is always better than a reactive one.
What’s at stake when you’re not proactive about disaster recovery plans? Why else should your business prioritize creating one or updating what’s currently in place?
Disaster can strike without warning at any time.
From inclement weather all the way to malicious man-made ransomware, cybersecurity disasters take many shapes and can occur with little to no notice. Disaster recovery plans have your back covered, making it impossible for even the most serious or most clever attacks to sneak up on you when you least expect it.
Compromised data can interrupt your business’s ability to operate.
How long it takes for your business to bounce back depends entirely on how prepared you are to mitigate disasters. With an intelligent disaster recovery plan, that could potentially end up being no time at all.
Disaster recovery plans cover all the bases and leave no holes in your cybersecurity defenses.
Well-planned disaster recovery initiatives ensure that all servers, computers, mobile devices, and third-party cloud solutions are backed up and secured. When all gaps are filled, only then can you be sure that you will maintain uninterrupted access to mission-critical data when disaster strikes.
A plan devised by Blue Layer will maximize the utilization of your disaster recovery resources.
We understand how important it is to make the most out of the resources that are available to you and your business. Therefore, Blue Layer remains at the forefront of disaster recovery advancements so that we may develop disaster recovery plans that reduce your backup storage requirements while maintaining your access to block-level, system-level, and duplication backups. Ransomware attacks occur every 14 seconds and are expected to increase even further to every 11 seconds in the new year. A feature like Object Locking with immutability (which makes data backups immutable for a specified period of time) is just one example of how our team continues to raise the bar for our clients, protecting them from an evolving risk and conserving their resources in the process.
Having a plan beforehand beats mitigating problems after the fact.
Again, proactivity > reactivity. Always. Getting your business back on track without a plan in place to do so wastes time, costs money, and puts your data directly in harm’s way. A disaster recovery plan is another critical piece of your business’s complete cybersecurity puzzle — a piece that we can make sure fits perfectly within yours.
The Latest Phishing Attacks & How Businesses Fall for Them
October is Cybersecurity Awareness Month, and we’re taking a closer look at the latest phishing attacks and what leads businesses to fall for them.
Did you know that 90% of successful data breaches begin with phishing scams? Since the term as we know it was first used in the late 1990s, phishing has evolved into cybercriminals’ most tried and true methods of stealing sensitive information or data from unsuspecting users and their businesses. They are costly, they are constantly evolving into new shapes, and they aren’t going anywhere. Some of the most recent and most prevalent attempts at phishing that we’ve seen have included:
While they may appear different at face value, most phishing schemes essentially work the same way and have the same goal: stealing information from your business.
So, if they’ve been around for years, we know so much about them, and there is so much available information surrounding cybersecurity, then why are the latest phishing attacks still posing concerning threats to businesses?
Some businesses fail to emphasize the importance of cybersecurity etiquette.
It’s easy to throw words like “cybersecurity” or “phishing” or “cybercriminals” around all day, but what do they actually mean for a business and its information? They can’t be that dangerous, right?
Wrong.
When employees are constantly bombarded with overstimulation of messages on a daily basis, it becomes all too easy for them to become detached from the grim reality that these types of threats pose. “Out of sight, out of mind” just doesn’t cut it when it comes to the latest phishing scams, and employees must be on guard at all times. How? With cybersecurity awareness training.
Some businesses fail to properly train employees on cybersecurity awareness.
Suppose an employee doesn’t know how to identify and avoid phishing scams. How can they be expected to stand on the front lines between their business and cybercriminals who are constantly changing the way they are trying to steal from it? Cybersecurity awareness training puts everyone on the same page and teaches them how to identify and avoid malicious content, even when it is indiscernible from the rest of the messages flooding their inboxes.
Some businesses fail to make cybersecurity awareness a natural part of their employees’ workday rhythms.
Cybersecurity awareness training isn’t something we can just shove into our minds’ metaphorical “junk” drawers once it’s complete. Cybersecurity awareness is the only way to combat the latest phishing attacks, and refining it should become as natural as opening your email in the morning.
Phishing attacks may be evolving and becoming more sophisticated, but that doesn’t mean your business has to fall for them. Contact Blue Layer today to learn how our cybersecurity awareness training can transform your employees into impenetrable human firewalls!
How to Protect Your Business From Ransomware
In the spirit of Cybersecurity Awareness Month, we’re taking some time to remind you about one of the most malicious of all cyberattacks: ransomware.
Since its creation in 1989, ransomware has quickly evolved into one of the most dangerous cybersecurity threats to unsuspecting businesses, individuals, and their private information. In its over 30 years of development, it “has gone nuclear,” causing 41% of all cyber insurance claims in H1 2020 and contributing to projected damage costs of over $20 billion by next year. It’s sophisticated, it’s constantly evolving to counteract preventative measures put in place, and it’s not going anywhere. Here are a few ways to protect your business and its sensitive information from ever-changing ransomware threats.
Back Up Your Data
Without a data loss prevention plan in place, a business is never really impervious to attack. Ensure that your data is protected with regularly scheduled backups, offsite storage, and a plan to recover what could be lost.
Create and Protect Strong Passwords
Never underestimate the power of strong passwords. Powerful password protection can mean the difference between keeping your data out of the hands of cybercriminals and subjecting your business to downtime, data loss, possible intellectual property theft, and more. If passwords aren’t your strong suit, allow us to suggest a solution.
Educate Your Employees on Ransomware
Typically, an employee’s inability to effectively identify or navigate cybersecurity threats is what leads to information being taken hostage. With cybersecurity awareness training, employees can become more aware of malicious content, transform themselves into human firewalls, and confidently defend the front lines between your information and those that would seek to steal and compromise it.
As ransomware continues to evolve to overcome protection plans put in place, it’s becoming more imperative that you and your entire team know how to stay ahead of it. That’s precisely what cybersecurity awareness training with Blue Layer will teach you.
Click here to learn how our team can help protect yours from ransomware today.
Why LastPass is the Best Option for Password Management
A vital, often overlooked, layer of the “cybersecurity onion” is strong password protection. Think of passwords like saved numbers in your phone — as each one is unique to their respective person, as should each password be to their separate app, website, etc. The strongest passwords contain a combination of unmemorable and unreplicable letters, numbers, and special characters.
So, what happens when those passwords become so many and so complicated that even you have a hard time keeping track of what’s what?
LastPass Password Management
Blue Layer is an enterprise partner with LastPass, the premier leader in password management that offers personal and business applications for creating, storing, and managing your passwords.
The LastPass business platform provides a management portal for IT teams and designated admins to securely share and disseminate the company’s access credentials to staff during their employment, as well as after to immediately disable a user’s account to protect company data. Other features include:
We recommend that all customers, both large and small, adopt LastPass to eliminate bad password habits by creating secure and unique logins for every account to improve online security. LastPass offers Google Chrome, Microsoft Edge, FireFox, and Apple Safari integration through a browser extension to help users generate secure logins and passwords. Lastpass also has a free mobile application for logging in and connecting safely on the go. Do you feel like your business’s password management processes are outdated, inefficient, or both? Professional and personalized help with adopting LastPass is only a click away. Talk to our team today!
Why You Should Back Up Your Office 365 Data
The ease, accessibility, and convenience of productivity apps like Office 365 just make sense in today’s workforce. With the ability to draft documents, save them to the cloud, and access the same information anywhere, businesses can collaborate and accomplish work under even the most volatile circumstances.
However, innovation does not equate with imperviousness. Many believe that saving Office 365 data to the cloud is the same thing as automatically backing up and adding another layer of security to their information.
It’s not.
Why Back Up Office 365 Data?
Office 365 is an incredibly intuitive tool, but unfortunately, it does not guarantee that data will never be lost or that lost data can be recovered. Losing data means losing time, losing revenue, and potentially harming otherwise healthy customer relationships. Here are some potential shortcomings that could lead to Office 365 data compromise.
Accidental Deletion
Mistakes happen and are to be expected from time to time. And even those that are the best at regularly saving their progress can slip up and accidentally delete or accidentally overwrite data. OneDrive is a great way to automatically save the most up-to-date version of any given file, but that doesn’t mean it’s a perfect backup, as the deletion of an active file can automatically erase all versions of that file across devices.
File restoration from the Recycle Bin can sometimes be a good failsafe, but only if noticed in a timely manner, as these restorable files are only available temporarily. And if those files found in the Recycle Bin are deleted, they are rendered permanently unretrievable.
Malicious Deletion
On the other hand, some deletion isn’t necessarily accidental. Malicious deletion of Office 365 data can be caused by disgruntled employees, parting administrators, or outside threats. The results can be just as bad (if not, worse), thus providing another reason that the “better-safe-than-sorry” approach is essential here.
Malware
Sophisticated security software ensures that your cloud data is kept as safe as possible, but that doesn’t mean that it isn’t subject to malware if employees are not adequately trained on avoiding it. If OneDrive is turned on when malware is downloaded, that infection can spread to shared files, putting your entire cloud database at risk of being lost and/or unrecoverable.
Making a Plan
Like almost all cybersecurity initiatives, protecting your Office 365 data begins with education and training. Together with your team, create and enforce specific safety guidelines on the proper usage of the internet and productivity applications like these. With a prepared team and antivirus software on your side, only then can you rest assured that your data is protected from compromise — both accidental and intentional. Native Office 365 features are good, but third party intervention is the safest way to ensure proper backup. Blue Layer can analyze your business’s current cybersecurity situation, identify gaps, and work with you and your team to develop a plan to close them. Contact us today to get started.
Blue Layer Service Spotlight: Smart Cameras
As a tool that has been protecting people and property for decades, security cameras are traditionally an integral piece of a successful business puzzle. And now, after years of progress and development, Blue Layer is bringing magic to the enterprise video security world with families of smart camera solutions for every application type.
Our products include a range of models for multipurpose deployments, but all of them share five distinct characteristics.
Cutting Edge Architecture
Layer cameras utilize advanced, mobile-grade processors, high-grade solid-state storage, and intelligent software that enable them to remove the need for a network video recorder (NVR) and the complexity that comes with it. This means that, even without a network connection, you can expect constant, reliable recording in up to 1080p high definition resolution.
Bandwidth Consciousness
Because of our smart cameras’ solid-state storage-based architecture, they can use WAN bandwidth only when needed. Less than 50kbps of metadata streams to the cloud per camera when footage is not being viewed, eliminating excessive WAN usage. This ensures that critical network activities are allowed the appropriate bandwidth when it’s most important.
Cloud Archive Capabilities
On top of their solid-state storage, Blue Layer smart cameras can also come equipped with backup cloud archive functionality. Their centralized cloud management dashboard provides secure monitoring and management of all of your cameras from anywhere in the world. The best part? No extra software is required.
Simplicity
What you want is what you get, and everything necessary comes in the box — no extra hardware, software, or analytics packages required.
Security
Cameras automatically allocate signed SSL certificates, and all management and video data is always encrypted by default. All hardware also comes with a three-year warranty!
So, if your business needs new security solutions that combine simplicity with cutting-edge capabilities, click here for help finding the products that are right for what you require!
What is Quality of Experience (QoE) and How Can Blue Layer Improve Yours?
At Blue Layer, our goal is to be your partner in technology service. And as your partner, it’s our job to provide the knowledge and know-how necessary to ensure that your quality of experience (QoE) is as good as it can possibly be.
What your QoE means for you
As we’re sure you’ll agree, technology can sometimes be more frustrating than it is helpful. Technology is supposed to help us, not hinder us — right? We certainly think so. That’s why we’ve made the experience that you have with our technology our highest priority.
Take a cloud service like Office 365, for example. It’s a great application for email and collaboration, but when an employee is having trouble staying connected, it can bring your productivity to a screeching halt. That’s where we come in. Blue Layer can implement software and other services to help diagnose issues related to the performance of a cloud application and how it impacts employees at the business. That includes remote workers!
How we measure your quality of experience
Our team utilizes an intuitive software that enables us to measure the performance analytics of the applications that your business is using. With access to these analytics, we can make informed decisions that will impact the performance of all of your most-used cloud apps, including Office 365, Zoom, Dropbox, and the like. If your preferred applications are not performing to your standards, we help you do something about it!
Why your QoE is important to us
The purpose of your technology is to help you, not hinder you. This is especially true in a business setting, where the applications that we employ are meant to help us maximize our efficiency and ability to do good work. If one piece of that puzzle doesn’t fit, it can bring the whole operation to a standstill, making for a pretty lackluster experience.
By monitoring your quality of experience across all applications, we are not only able to make them work more efficiently for you, but we’re also able to make improvements upon them that will eliminate future issues from arising and make every user’s experience even better than the last. That includes new employees and expanded remote teams. Is your company eager for a partner in technology that is continually focused on your QoE with the products that they provide? Click here, and let’s talk about what that might look like for you and your team.
Blue Layer Service Spotlight: Business Services
The way that businesses conduct work and handle information is different from one organization to the next so why should we assume that IT services that work perfectly for one will be the same for the other?
At Blue Layer, it’s up to us to provide you with the business services that will help you take the next step and raise the bar on your technology solutions. Here’s what this might look like.
Server Installation and Set-Up
Hardware can be a hassle. Instead of going solo, trust our technicians to handle it for you. We are certified to administer the setup and maintenance of your most valuable and essential pieces of equipment. Features of our server installation and set-up services include:
Networking/SD-WAN
SD-WAN (software-defined WAN) is a fresh approach to network connectivity that minimizes network operational costs and improves resource utilization for multi-location businesses. Blue Layer can help you implement and monitor these networks, improving your wide area and local area network efficiency. These services include:
Unified Communications
Empower your business to communicate like never before by integrating phone, video, meetings, and messaging into one reliable, user-friendly solution. Unified communications allows multiple channels of business communication to work together under a controlled platform for increased efficiency. Features that fall under this category include:
Click here to learn about the full scope of Blue Layer’s unified communications services.
Cloud Solutions
The cloud allows you new efficiencies, productivity, and connectivity throughout your entire organization. Features include cloud storage for your documents and enhanced email and document encryption, classification, and compliance.
Regulatory Compliance
Is your business responsible for protecting sensitive information such as personally identifiable information (PII), protected health information (PHI), or private financial details? Then there are regulations by which you must abide. Blue Layer’s compliance services ensure your company, processes, and staff are compliant with the multitude of government regulations, including PCI, HIPAA, and HITECH. Features include:
Click here for a full scope of the regulatory compliance solutions that business IT services include.
At the end of the day, businesses need a partner in IT that understands what their current technology situation looks like and what it will take to guide it to the next level. Never trust a business IT services provider that cannot deliver on the promises that they make. Instead, turn to Blue Layer. We ensure that our clients operate efficiently and securely while staying safe from imminent cybersecurity threats.
Click here to empower your business.