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ACCESSIBILITY STATEMENT

Last reviewed: September 25, 2026

Our commitment

Blue Layer wants everyone to be able to use bluelayer.com, including people who rely on screen readers, keyboard navigation, screen magnification, voice control, captions, or other assistive technology. Accessibility is part of how we build and maintain this site, and we treat reported problems as issues to fix, not complaints to manage.

The standard we follow

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as the standard for this website. These guidelines explain how to make web content more usable for people with a wide range of disabilities.

What we have done

Recent work on this site includes:

  • Keyboard access for interactive features, including menus, pop-up panels, and our Verify an Agent tool, with a visible focus indicator so you can always see where you are on the page.
  • Pop-up windows that keep keyboard focus inside them while open, close with the Escape key, and return you to where you were when they close.
  • Screen reader announcements for status messages, such as agent verification results and confirmation that a link was copied.
  • Text labels on buttons, form fields, and icons, and text alternatives for meaningful images.
  • A logical heading structure on each page, so screen reader users can scan and navigate content.
  • Color contrast that meets WCAG AA levels on the components we have built.
  • Support for the reduced motion setting in your device or browser, and animations that finish within a few seconds.
  • A skip link at the top of every page that lets keyboard users jump straight to the main content.

Known limitations

We are still reviewing parts of the site, and some content may not yet fully meet our standard. This includes older blog articles that were moved from our previous website, some automatically moving content on our home page, and videos that may not yet have captions. We are working through these areas and fixing issues as we find them.

Some tools linked from this site, such as our client portal and remote support software, are provided by third parties. We encourage those vendors to meet accessibility standards, but their content is outside our direct control. If you have trouble with one of them, contact us and we will help you another way.

How we keep it accessible

We review new pages and features for accessibility before they are published, and we periodically check the site using automated testing tools along with manual keyboard and screen reader testing.

Need help or found a problem?

If you have difficulty using any part of this website, or you need information in a different format, please contact us. Let us know the page address and a short description of the problem, and we will work with you to provide the information or service you need.

  • Phone: 806.687.4765 (Monday through Thursday 8 AM to 6 PM, Friday 8 AM to 5 PM, Saturday and Sunday 9 AM to 5 PM Central)
  • Email: support@bluelayer.com
  • Mail: Blue Layer, 6119 79th St, Lubbock, TX 79424

We aim to respond to accessibility feedback within two business days.