--- title: About Blue Layer | Lubbock Managed IT Since 2002 description: "Meet the Blue Layer team: more than 55 advisors, engineers, and technicians serving Texas businesses since 2002, and 12 straight years on the MSP 501." image: https://bluelayer.com/hubfs/share-images/about-us-share.png --- [Skip to main content](https://bluelayer.com/about-us#main) [![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_white.png) ![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_color.png)](https://bluelayer.com/?hsLang=en) - [Home](https://bluelayer.com/?hsLang=en) - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Servers & Cloud Services](https://bluelayer.com/servers-cloud-hosting/?hsLang=en) - [Communications](https://bluelayer.com/communications/?hsLang=en) - [Networking & SD WAN](https://bluelayer.com/networking/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [Disaster Recovery](https://bluelayer.com/disaster-recovery/?hsLang=en) - [Physical Security](https://bluelayer.com/physical-security/?hsLang=en) - [Enterprise AI Advisement](https://bluelayer.com/enterprise-ai?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) [Client Portal](https://portal.bluelayer.com/) ![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_color.png) - [Home](https://bluelayer.com/?hsLang=en) - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Servers & Cloud Services](https://bluelayer.com/servers-cloud-hosting/?hsLang=en) - [Communications](https://bluelayer.com/communications/?hsLang=en) - [Networking & SD WAN](https://bluelayer.com/networking/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [Disaster Recovery](https://bluelayer.com/disaster-recovery/?hsLang=en) - [Physical Security](https://bluelayer.com/physical-security/?hsLang=en) - [Enterprise AI Advisement](https://bluelayer.com/enterprise-ai?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) [Client Portal](https://portal.bluelayer.com/) # ABOUT US ![Blue Layer](https://bluelayer.com/hubfs/blue-layer-assets/PLUG-GRAPHIC_WHT.png) PERSONALIZED SOLUTIONS ## Results driven IT services for your company - ![](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/arrow.png) ### Customized Solutions Following a consultation with our professional advisors, we work alongside you to architect a solution unique to the needs of your organization. - ![](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/arrow.png) ### Qualified Staff Since 2002, we have been delivering expert support and innovative solutions to businesses of all sizes. Our team now includes more than 55 highly qualified advisors, engineers, and technicians, all ready to address your technology challenges with skill and dedication. Have any Questions? [Contact Us](https://bluelayer.com/contact/?hsLang=en) ## LEADERSHIP A DIFFERENT KIND OF COMPANY ![michael-headshot-website](https://bluelayer.com/hubfs/michael-headshot-website.png) ### [Michael Strong](https://bluelayer.com/michael-strong/?hsLang=en) Partner and COO of Blue Layer, Michael is our chief solution architect, helping customers find solutions to meet their goals. ![jeromy-headshot-large](https://bluelayer.com/hubfs/jeromy-headshot-large.png) ### [Jeromy Mallory](https://bluelayer.com/jeromy-mallory/?hsLang=en) Founder and CEO of Blue Layer, Jeromy’s extensive IT background fuels the expertise and passion behind our technicians. ![Chris Powell](https://bluelayer.com/hubfs/blue-layer-assets/Chris_6133r_800x950-1.jpg) ### [Chris Powell](https://bluelayer.com/chris-powell/?hsLang=en) As our Chief Strategy Officer, Chris’ focus is on continual improvement, advising both internally for Blue Layer and with clients. ## DIRECTORS ![Jordan Damron](https://bluelayer.com/hubfs/blue-layer-assets/Jordan-2024-ON1A.jpg) ### Jordan Damron DIRECTOR OF ENGINEERING ![kelsey-headshot-website](https://bluelayer.com/hubfs/kelsey-headshot-website.png) ### Kelsey Jo Angel Dowdy DIRECTOR OF OPERATIONS ![Lee Carter](https://bluelayer.com/hubfs/blue-layer-assets/lewis-hamilton-mercedes-1.jpg) ### Lee Carter DIRECTOR OF SUPPORT ## Senior Engineering ![Josh Hamilton](https://bluelayer.com/hubfs/blue-layer-assets/Josh-2024-2A.jpg) ### Josh Hamilton CYBERSECURITY ![Tina Guzman](https://bluelayer.com/hubfs/blue-layer-assets/DSC_0249r_ON1-scaled-e1738252583994.jpg) ### Tina Guzman PROJECT MANAGEMENT ![Ryan Hill](https://bluelayer.com/hubfs/blue-layer-assets/Ryan-Hill_800x950.jpg) ### Ryan Hill NETWORK ENGINEERING ## Engineering ### Bryan Wilkins SERVER ENGINEERING ### Coby Glenn APPLICATION ENGINEERING ### Dante De La Rosa GRC & SECURITY ANALYST ### Kevin Perez SECURITY ANALYST ### Pat Lewis NETWORK ENGINEERING ### Ray Hernandez CLOUD ENGINEERING ### Ronny Davis PHONE SPECIALIST ### Sean Mallory PATCHING AND MONITORING ## Sales Team ![taylor-headshot-website](https://bluelayer.com/hubfs/taylor-headshot-website.png) ### Taylor Harrison DIRECTOR OF BUSINESS DEVELOPMENT ![ben-headshot-website](https://bluelayer.com/hubfs/ben-headshot-website.png) ### Ben Parker CLIENT ADVOCATE ![elliot-headshot-website](https://bluelayer.com/hubfs/elliot-headshot-website.png) ### Elliot Swanson STRATEGIC TECHNOLOGY ADVISOR #### Our Foundation Blue Layer was founded in 2002 following years of experience in the computer and networking industry, where we learned how to best meet the unique needs of businesses. As our company continues to evolve, we make it a priority to propel ourselves and our clients forward with innovations in business technology and support. #### Experience & Recognition Blue Layer's commitment to the best practices and standards of managed and cloud services is reflected in our certification through the [**MSP Cyber Verify program**](https://bluelayer.com/blog/blue-layer-obtains-prestigious-mspv-certification?hsLang=en). We've been named to the Inc. 5000 list of America's fastest-growing private companies in 2020 and 2021, and to the [**MSP 501**](https://bluelayer.com/blog/blue-layer-named-159-on-the-2025-msp-501-list?hsLang=en), Channel Futures' ranking of the world's top managed service providers, for 12 consecutive years through 2026. We're proud to be the only MSP/MSSP in West Texas with that record of consistency, and our team is looking forward to earning your trust. [![Blue Layer](https://bluelayer.com/hubfs/raw_assets/public/website-theme/images/blue-layer/bluelayer-logo_white.png)](https://bluelayer.com/?hsLang=en) Not sure where to start? Let's just meet for coffee and chat! Coffee is on us and we'd love to learn about you. - - - - ## Company - [About Us](https://bluelayer.com/about-us/?hsLang=en) - [Blog](https://bluelayer.com/blog/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Contact Us](https://bluelayer.com/contact/?hsLang=en) ## Services - [Managed Services](https://bluelayer.com/managed-services/?hsLang=en) - [Advisory Services](https://bluelayer.com/advisory-services/?hsLang=en) - [Cybersecurity](https://bluelayer.com/cybersecurity/?hsLang=en) ## Contact Info Toll Free: [866.430.2647](tel:8664302647) Lubbock: [806.687.4765](tel:8066874765) South TX: [210.686.5877](tel:2106865877) North TX: [214.884.3555](tel:2148843555) **Corporate Office:** 6102 82nd St #13 Lubbock, TX 79424 **Operations Office:** 6119 79th St Lubbock, TX 79424 ## Support & Operations Hours Mon-Thu 8am-6pm Friday 8am-5pm Sat-Sun 9am-5pm Emergency Support Toll Free 24/7: [866.430.2647](tel:8664302647) © 2026 **Blue Layer.** All Rights Reserved. | Security License# B25182501 - [Terms](https://bluelayer.com/terms-and-conditions/?hsLang=en) - [Privacy](https://bluelayer.com/privacy-policy/?hsLang=en) - [Support](https://bluelayer.com/support/?hsLang=en) - [Accessibility](https://bluelayer.com/accessibility?hsLang=en) [Remote Support](https://remote.bluelayer.com/) [Verify Agent](https://bluelayer.com/about-us#verify-agent) × ## Verify a Blue Layer agent Always **verify who you are speaking with.** Whether we initiate a call or visit your location, use this tool to confirm the person is a verified Blue Layer agent. Enter the 6-digit ID Token the agent gave you. Verify Invalid token ## Agent verified The ID Token is valid. You are speaking with a **Verified Blue Layer Agent.** Verify another agent Trust, but verify all contacts. Checking hours How can we help? [Remote Support (opens in a new tab)Let a tech connect to your computer](https://remote.bluelayer.com) [Client Portal (opens in a new tab)Open and track your tickets](https://portal.bluelayer.com/) [Verify an AgentConfirm who you're talking to](https://bluelayer.com/about-us#verify-agent) [Call 806.687.4765Talk to the help desk now](tel:8066874765) [support@bluelayer.com](mailto:support@bluelayer.com) [All support options](https://bluelayer.com/support/?hsLang=en) Weekend hours: phones only A person is answering calls right now. Emailed tickets are not checked on weekends. [Call 806.687.4765Answered live until 5 PM CT](tel:8066874765) [Email a ticketWaits until Monday morning, when our help desk returns](mailto:support@bluelayer.com?subject=Support%20ticket) More options [Remote Support (opens in a new tab)Let a tech connect to your computer](https://remote.bluelayer.com) [Client Portal (opens in a new tab)Open and track your tickets](https://portal.bluelayer.com/) [Verify an AgentConfirm who you're talking to](https://bluelayer.com/about-us#verify-agent) We're closed right now Our help desk reopens soon. Here is how to get the right help. Emergencies only A **business-impacting emergency with no workaround**: your business can't operate and there is no other way to keep working. [Call 806.687.4765 now](tel:8066874765) Not an emergency? You have two options: [Fastest way to reach a person Call when we reopenYou'll talk to our help desk right away](tel:8066874765) [Email a ticket nowHandled next business day](mailto:support@bluelayer.com?subject=Support%20ticket) Cookie preferences ```json { "@context" : "https://schema.org", "@id" : "", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "", "postalCode" : "", "streetAddress" : "" }, "description" : "", "logo" : "", "name" : "", "sameAs" : [ "", "", "" ], "url" : "" } ```